Dwr Cymru is as a not for profit water company owned on behalf of customers, without any shareholders, financed entirely in the debt capital markets. We reinvest every penny back into improving services, keeping bills down and safeguarding our environment. We look after 27,000km of water mains, 36,000km of sewers, over 2300 storm overflows, 843 sewage treatment works, 69 water treatment works and 92 reservoirs. We supply 850 million litres of water a day to our network.
Our company purpose is to provide high-quality and better-value water and environmental services, to enhance the wellbeing of our customers, now and for generations to come. Our clear Purpose and our not-for-shareholder status ensure focus on our resources meeting the needs of our customers and the environment. Our culture is driven by our Vision which is ‘to earn the trust of our customers every day’ and is underpinned by our values